FREQUENTLY ASKED QUESTIONS
You Asked, We Answered
WHAT DOES A SLEEPOVER PACKAGE INCLUDE?
Our two night sleepover package includes:
Den frame & cover
Mattress, protector & sheet
Themed decor & cushions
Breakfast tray & decor
FREE personalised eyemask
WHAT EXTRAS CAN I ADD?
We have numerous personalised items available to add on to your package - head over to the booking form for a comprehensive list with prices.
HOW DO I PAY?
We take a non refundable £10 deposit per den at the booking stage.
We then request full payment via BACS 7 days prior to the event party date.
Please see our booking form for full T&C's
WHAT IF I HAVE TO SELF-ISOLATE OR TEST POSITIVE?
In these strange times of COVID-19 we understand that the ping of the app can throw a curveball.
If you have booked with us and do test positive or are required to self-isolate please contact us ASAP. We can then work alongside you to move your party to a new date or if this is not possible we will refund you in full.
CAN I HAVE A DISNEY/HARRY POTTER/MARVEL etc. PARTY?
The short answer is a sad no.
The better twist is we can work with you to create a party inspired by your favourite characters, movies, games or toys. Once our colourful kit is at your house you can then add any extras that you wish (please do stick to the T&C's regarding the dens though!)
Trademark and copyright laws are in place to protect creators and as creators ourselves we firmly support them.
Any further questions can be answered by dropping us a message email@example.com